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Thanks for your understanding and patience! If no luck, please try to repair or uninstall/reinstall the Office application. You could refer to the following link for detailed information.ģ. You cloud see the new added plugin, exit and reopen the Outlook client.Ģ.Please try to check the registry to see if this add-in is correctly configured. Then click “Add…”, navigate to “…\Microsoft Office\Office16” and double-click “UCAddin.dll” ĭ.
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In the window, select the “Skype Meeting Add-in” and click “Remove” Ĭ.
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You could select the “COM Add-ins” and click “Go…” ī.
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From your description, if I understand correctly, in your environment, someone can’t load the Skype for Business plugin in Outlook 2016 client.īefore we go future, I would like to get some situation with your help:ġ.You said that “They are not able to get any plug ins to work.” Do you mean that they also can’t use other plugins (not only Skype for Business plugin) in Outlook 2016?Ģ.Could they see these plugins in “COM Add-Ins” or “Disabled Items” window?īased on our experience, I would give you the following suggestion first:ġ.Please try to remove and re-add the plugin in your Outlook COM Add-ins.Ī.
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